Response scope
Account and product support
Support can review account access, reports, data export, saved profile history, chart calculation context, and product-quality concerns. It cannot provide medical, legal, financial, mental-health, or crisis services.
Product quality
Report confusing readings or missing context
Tell us where a reading felt vague, where a source note was unclear, or where a workflow did not match the outcome you expected.
Access readiness
Access, delivery, and billing questions
Use support for checkout-preview questions, report delivery, plan access, cancellation expectations, refund review, and account recovery.