Support

Get help with your account, chart, report, or access.

Send the page, reading, or account problem that needs review. Pisces Moon uses support notes to fix confusing language, calculation context, delivery issues, and access friction.

Response scope

Account and product support

Support can review account access, reports, data export, saved profile history, chart calculation context, and product-quality concerns. It cannot provide medical, legal, financial, mental-health, or crisis services.

Product quality

Report confusing readings or missing context

Tell us where a reading felt vague, where a source note was unclear, or where a workflow did not match the outcome you expected.

Access readiness

Access, delivery, and billing questions

Use support for checkout-preview questions, report delivery, plan access, cancellation expectations, refund review, and account recovery.

Create request

Send a support note